gt998 Privacy Policy —
Your information, our responsibility

01 Introduction and Scope

gt998 ("we", "our", "platform") is an online gaming platform operated for players in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") tells you what types of personal information we collect, how we use it, who we share it with, and how we keep it secure.

This Policy applies to the gt998 website, mobile application, and other digital services. By registering on gt998 or using the platform, you fully accept the terms of this Privacy Policy. If you disagree with any part of this Policy, please stop using our services.

Our platform is for people aged 21 and above only. We do not knowingly collect any personal information from minors.

02 Information We Collect

gt998 may collect the following types of information:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Valid email address
• Username and password (stored in encrypted form)
• National ID (NID) or passport number (for KYC verification)

2.2 Financial Information

• bKash, Nagad, or Rocket mobile number
• Transaction history (deposit and withdrawal amounts and times)
• Wallet balance information

2.3 Technical and Usage Information

• IP address and geographic location
• Browser type, operating system, and device information
• Pages visited on the platform and session duration
• Information collected through cookies and similar tracking technologies
• Gaming activity logs (game type, bet amount, outcome)

2.4 Communication Information

• Messages and query content submitted via live chat
• Communication information sent by email
• Records related to complaints or feedback

03 Purpose and Use of Information

gt998 uses the information collected for the following legitimate purposes:

3.1 Account Management and Service Delivery

Personal information is needed to create and manage your account, process transactions, ensure gaming services, and verify your identity. This information is also used to ensure fast deposits and withdrawals via bKash, Nagad, and Rocket.

3.2 Security and Fraud Prevention

We review technical and financial information to protect your account from unauthorized access, fraud, and money laundering. gt998 follows Anti-Money Laundering (AML) policy and may request additional KYC verification for suspicious transactions.

3.3 Ensuring Responsible Gaming

Player gaming behavior is monitored to identify the risk of problematic gaming, and support or limits are applied where needed.

3.4 Service Improvement and Customization

We analyze your preferences and usage patterns to provide a better gaming experience. This may include relevant promotional offers, bonuses, and personalized recommendations.

3.5 Meeting Legal Obligations

Information is retained and provided as required to comply with applicable laws, regulations, and regulatory authority directives.

04 Information Sharing and Third Parties

gt998 never sells or rents your personal information. However, information may be shared in a limited way with third parties in specific circumstances:

4.1 Payment Providers

Information needed to complete transactions via bKash, Nagad, and Rocket is securely shared with the relevant mobile financial service providers.

4.2 Technology Partners

Game software providers and technology infrastructure partners are given access only to the information necessary to deliver the defined services. These partners are bound by strict confidentiality agreements.

4.3 Legal Authorities

gt998 may be required to provide information to relevant authorities in response to a court order, government directive, or valid legal process.

4.4 Corporate Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be notified before any such change.

05 Cookies and Tracking Technologies

The gt998 platform uses cookies and similar technologies to help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining login sessions, security verification, and saving language preferences. Without them, the platform will not work properly.

5.2 Functional Cookies

These cookies are used to remember your preferred games, display settings, and personalization options.

5.3 Analytics Cookies

These cookies are used to analyze platform usage patterns and improve service quality. The information collected is processed in aggregated and anonymized form.

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

06 Data Security Measures

gt998 has put in place industry-standard technical and organizational measures to protect your personal information:

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Password Hashing: User passwords are never stored directly — advanced hashing algorithms are used.
• Two-Factor Authentication: An option is available to add an extra layer of security to your account.
• Access Controls: Among staff, only those who need it are given access to personal information.
• Regular Security Audits: Regular audits are conducted to identify potential security vulnerabilities.
• Data Backup: Information is securely backed up and a disaster recovery plan is in place.

However, no method on the internet is 100% secure. In the event of a security breach, gt998 will notify affected users as quickly as possible.

07 Data Retention Period

gt998 retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or to meet legal obligations.

• Information for active accounts is retained for account management purposes.
• Financial records are kept for a defined period after account closure in accordance with applicable legal requirements.
• KYC documents are retained in accordance with regulatory requirements.
• After consent for marketing communications is withdrawn, information is no longer used for that purpose.

Once the retention period ends, information is securely deleted or anonymized.

08 Your Rights

As a registered user of gt998, you have the following rights over your own information:

8.1 Right to Access

You can contact us at any time to find out what information we hold about you and how it is being used.

8.2 Right to Correction

If your personal information is inaccurate or incomplete, you may request a correction. Basic profile information can also be updated from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, information required to meet legal obligations may not be possible to delete.

8.4 Right to Restrict Processing

In certain cases you may request that processing of your information be restricted, particularly where the accuracy of the information is in dispute or you consider the processing to be unlawful.

8.5 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. However, transactional communications related to your account will continue.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

09 Protection of Children and Minors

gt998 is for people aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. Age is verified during registration and reconfirmed through identity documents during the KYC process.

If we are informed that information from a minor has been collected, we will immediately close that account and delete the relevant information.

10 International Data Transfers

gt998 operates servers and technology infrastructure outside Bangladesh as well. As a result, your information may be processed or stored in another country. For such transfers, we ensure that the receiving party maintains equivalent security standards.

For international data transfers, we ensure appropriate contractual safeguards and follow best practices for data protection.

11 Policy Changes and Updates

gt998 may update this Privacy Policy from time to time — due to business changes, new services, or legal requirements. For significant changes, we will send a notice to your registered email address or display a special notice on the platform.

The policy update date will always be shown at the top of the page under "Last Updated". Continued use of the platform after changes means you have accepted the terms of the updated policy.

12 Contact and Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact us: